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Shipping Policies

EU SHIPPING
WORLD WIDE SHIPPING

Return Policies

RETURNS

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SHIPMENT POLICY

We ship through DHL!

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FREE worldwide shipping

*Please note that some products have higher lead times than others. Always check the 'Delivery' status on the product page to see the expected delivery timeline.

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With our free shipping you will receive your parcel 4 - 10 business days from your order confirmation depending on the shipping destination. 

Once the parcel has been shipped you will be provided with a tracking code via email. Please allow 24-48 hours for your tracking details to update.

 

Shipping rates & delivery 

DHL standard within Europe Free 4 - 6 Business Days
DHL standard Worldwide Free 5 - 10 Business Days

 

 

Customs, Taxes, Duties & Fees

    Shipping internationally in most cases is not an issue at all and will result in no additional fees. However, the following needs to be read and understood before ordering from our website.

    When ordering from buckleandseam.com, you are responsible for ensuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the country that he is trying to import the product to.

    Orders are, unless otherwise specified, marked as gifts when shipped. This measurement aims to avoid unnecessary customs & duties payments at the country of destination. Nevertheless, it may occur that products may be still be subjected to import taxes, customs duties and fees levied by the destination country. In these cases DHL will only deliver the product once the recipient has paid the amount due. Unfortunately, we do not have control over this but can only inform you here.

    In case additional charges apply upon reception and you choose to not pay, Buckle & Seam reserves the right to not refund at all or partially shipping fees, return fees, taxes or the entire product costs.

    We offer free returns!*

    Any brand new product, that is without usage and all accompanying materials, can be returned for a full refund or store credit within 14 days of delivery. We offer free and easy returns for all of our customers be it domestic or internationally. Expedited shipping charges are non-refundable. Please note that the customer need to contact the Buckle & Seam support team to initiate a return. In case of any product that is in unacceptable condition such as worn, used, scratched or damaged Buckle & Seam reserves the right to deny the return claim and reimbursement. In such cases Buckle & Seam would return the item to the buyer at the expense of the buyer. 

    * Return policies only applies for products ordered WITHOUT engraving. 

     

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